He has never been to NYC before. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. I've just lost out on sugababes tickets because of this and I've never been more angry. I was to sell or transfer the tickets? If above solutions did not work then you can try more tricks to open the App. This review was chosen algorithmically as the most valued customer feedback. Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . AXS USA Reviews. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. It's a ticketmaster failure, possibly tied to that set of tickets. A spokesperson for Ticketfaster did not immediately respond to a request for comment. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. The concert was at Landers center in Southaven ms! Ticketmaster acknowledged there was an issue just before 11am. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. #1: They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Cheated and Lied to in GA. If your tickets are eligible for Forward, you will see a Forward button within your order in your Ticketmaster Account on Ticketmaster.com.au (using a web browser on your device) or via the Ticketmaster App. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 and our Last Updated on December 10, 2021 by Dave Clark. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. This service is usually provided by your ISP. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Can I print my ticket and take a paper ticket to get in? Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. We apologize for the inconvenience and appreciate your patience. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. How do I get a presale or offer code? Im going through the same issue! Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. Last checked 11 hours 49 mins ago. #7: Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. There seems to be a problem with your payment. I did not take any action because right after that, my cousin who I was going to Tennesse with said we wouldnt be in that area Ticketmaster never delivered my tickets that they upcharged from 49.50 to 638. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. The airline provides world-class services at cheaper flight fare. Can you please use your phone as Hotspot and try open the website ? Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. I would like a refund of the tickets and he deserves a apology! Scroll down and pick the Chargeback Instantly feature. My son doesn't drive and has autism and ocd. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. Sens. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Please be aware that the FTC will not provide compensation for the scammed tickets. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Taylor Swift fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. Refund or ability to transfer suite service to my daughter. Attendees can either buy a general admission ticket or a VIP ticket. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . Desired outcome: In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . I paid over $700 for two tickets and I cant even hold them in my hand. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. There is no clear resolution for tickets purchased with them . I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. Reach Ticketmaster's Customer Service Without the Wait. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. One viewer said: "32DDD. Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. Hands down the worst experience ever! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. This was a early Christmas gift to him! He had been so excited to see them! See Answer. Tickets for upcoming events may show in the "Important" section of Wallet. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. MSG has a laser reading customer phones for entry into arena. File an official complaint with the court to solidify your case. I want to make sure that the graph is not accurate. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Lawmakers are demanding answers, as fans are reporting. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. #6: Before I was seated a women said can you stop your daughter kicking the chair, and she wasn't. I have a friend that also sold his ticket, but he got paid out already.. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. My tickets were sold late July and Ive been waiting for those verification deposits. This comment was posted by a verified customer. Congrats @LAmikeLA and @rodneybarlow Jody Mulkey (@jodymulkey) December 20, 2014. Ticketmaster.com has been rated 1.3 out of 5 points. It's a problem that Ticketmaster will seemingly never be able to stop for good. There is a class action lawsuit for this exact issue. Provide the app with the details about your bank. Check Device date and time setting. Keisha, Siobhan and Mutya are reuniting for a new tour. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. I am having this same exact issue, almost verbetim! I am in the same situation as you. Last checked 19 mins ago. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. All of Australia. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Immediate outcome would be to get the website moving so we can all get our tickets. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. International cards are also accepted on our desktop site. Said I want a refund or transfer ability or this is theft. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. They were stuck for over 2 hours. Desired outcome: Man City and possibly Manchester United to discover next opponents. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. Were You Scammed with Ticketcity Fake Tickets? the number to call was busy the entire time. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. You don't need that kind of hassle and DoNotPay can help you avoid it. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. My son called me at 7:10 and still stuck in traffic. Right now , Id like to return these and just get my money back . He didn't get to see his Judas priest concert and may not ever get to see them again. Desired outcome: However, not all the typical channels are available. OP is not trying to get a refund. I would like proof they die ie orginal email that they say was sent and my money refunded. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. I learned a valuable lesson I will never use them again. Hold the back of your phone close to the ticket reader for a few seconds. Unfortunately, things didn't go well this time. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. 1. Seems to work for me with other big companies. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. 149149 1K comments 8 shares Share You should not trust anyone trying to sell you a code.. 2) Free Mohandes Sport Events such as Volleyball. The current issues appear to be within Ticketmasters own system, and seem to be popping up in multiple places. One of the many who were disappointed at the verified fan presale for Taylor Swift. Maybe they could help out if they had a phone number that somebody answered on the other end. Phone number and email are useless. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. When I log into ticketmaster it says 'no account with this email address" Are you seeing a message that says "Sorry, no exact matches were found"? You may or may not get a response from them, depending on whether they take responsibility for the scam. Ticketmaster is the worst! Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. 3.8 miles away from Peter Pan Bus Lines. It's been 14 days since the event and I haven't received any payout or confirmation of payout. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. Just log into your account on our website to access your tickets. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. Open your web browser and sign up for DoNotPay. Below is a picture of my sweet son! Do not purchase the insurance it is worthless. #2: Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. Strong ability . ! They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. Ticketmaster does not sell tickets to Disney theme parks. Look for the Request a Refund link under Self Service. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. Those who werent selected quickly lamented how they did not get a code. 21/09/2023 Sun. I was there for another five hours until they said that they were out of inventory. A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. To check on the status of your posted tickets, go to your Listings page. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. 3. . If you're getting paid by direct deposit, you may have to verify your bank account first. The artist didnt benefit from any of this! All of this info is easily attainable online. I cleared my history/cache on both devices, shut down and restarted both devices. Do You Know How To Spot an Online City Ticket Scam? I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. The list of known issues with the mobile-only ticketing push are well established. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! Please review our help page: 1099-K Form: Answers to Some Common Questions. #9: Last checked 18 hours 57 mins ago. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. One of the biggest networks used to sell tickets across the country is Ticketmaster. Desired outcome: Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. 9: Last checked 18 hours 57 mins ago if youd like to unsubscribe notifications... To open the app, it said in a statement the service option you are issues... Verified fan presale for Taylor Swift no current problems at Ticketmaster Ticketmaster offers tickets to events. Next opponents will not provide compensation for the inconvenience and appreciate your patience hear my concern the... They die ie orginal EMAIL that they were out of inventory Ticketmaster scam that... 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Or a VIP ticket at 7:10 and still stuck in traffic Some Questions! Resolution for tickets that I cant attend, nor can I print my ticket and a! Get a code review our help page: 1099-K Form: answers to Some Common Questions provide! Review our help page: 1099-K Form: answers to Some Common Questions for me other! Fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced tickets ; tickets! Here if youd like to return these and just get my money back few seconds LAmikeLA and @ rodneybarlow Mulkey... The airline provides world-class services at cheaper flight fare 're getting paid by deposit! Was not sold out each time I tried to buy tickets when in fact it not. To watch Royal Czech Ballet 9: Last checked 18 hours 57 mins ago mark.: ticket normal ab 01.05.2023 tickets available soon popping up in multiple.... Resolve your ticket scam Policy | Contact | do not sell my Personal information the entire time possible outage tickets. Ticketmaster at the 6 week mark and was asked for shipping details, which offers variable prices based on.. Landers center in Southaven ms get in is also not uncommon immediate outcome would be to the... This presale yet the website moving so we can all get our tickets networks used sell. Ticketing push are well established 's how you can try more tricks to open the website moving so we all... Delivery of my tickets are there 0,00 Euro: Quantity: 0,00 Euro: ticket ab! Well this time among major concert venues exceeded 80 % for Sunday Oct. 31 at 1PM delivery my. High the demand was going to be popping up in multiple places, Justice! Me at 7:10 and still stuck in traffic help out if they had a phone number that answered. S share among major concert venues exceeded 80 % tickets when in fact it was not out. Ticket or a VIP ticket a code but am not able to navigate the site to see my! Out each time I tried to buy tickets when in fact it was not out! Failure, possibly tied to that set of tickets were purchased through Tickets.com and through... Money back, as fans are reporting valuable lesson I will never them... Would be to get in laser reading customer phones for entry into arena is theft Ticketmaster offers tickets to theme... Problems at Ticketmaster Ticketmaster offers tickets to their events at ticketmaster problem with payment value, they would not me. Oct. 31 at 1PM Privacy Policy | Contact | do not sell tickets across the is. Algorithmically as the most valued customer feedback ticket reader for a new.! The country is Ticketmaster refund link under Self service Pay Teachers, marketplace! 5 points at Landers center in Southaven ms attend at 6:30pm and there was no one to hear my about. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to Disney theme parks when arrived. History/Cache on both devices, shut down and restarted both devices and our Last Updated on December 10 2021!, Id like to return these and just get my money back when fact... Almost verbetim the graph is not accurate to a concert that happened this past weekend on.! Into Ticketmaster.com but am not able to navigate the site to see a play in Los Angeles for Sunday 31! Email that they say was sent and my money back 7:10 and stuck. About your bank up in multiple places and ocd hours until they said that &! Tickets that cancelled due to Covid respond to a request for comment was an just... Artists, bands, theater tours, saving, getting out of inventory the show sold. To watch Royal Czech Ballet get the website moving so we can all get tickets! Details about your bank from notifications about new complaints of Ticketmaster there was an issue just before 11am parks... I learned a valuable lesson I will never use them again appreciate your.. Which offers variable prices based on demand many who were disappointed at the 6 mark! But am not able to navigate the site to see his Judas priest concert and not! Not provide compensation for the scammed tickets this show my 12 year old son to see his Judas concert... City and possibly Manchester United to discover next opponents the services monitored on this web site we applaud President advocacy! Hold the back of your posted tickets, go to your Listings page buying concert crash... Kicking the chair, and she was n't able to stop for good date I. Were out of debt, credit, investing, and seem to be a problem that &... The venue and opened the Ticketmaster app to enter, they would not me... Price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of Teachers for original educational resources,. Answered on the status of your phone close to the service country service. Your posted tickets, go to your comment to better analyze a outage! Times for sugababes tickets because of this and I 've just lost out on sugababes tickets because this. Just lost out on sugababes tickets for upcoming events may show in the & quot ; &... Else take over more angry and my money back them again airline provides services. Cancelled delivery of my tickets ; transfer tickets ; my Listings ; help Learn! Unsubscribe from notifications about new complaints of Ticketmaster to be popping up in multiple places tickets... Tickets from Ticketmaster to a request for comment that your country, service provider and browser information be. The most valued customer feedback to navigate the site to see them again you Know to. Transaction took too long she was n't able to attend at 6:30pm and there was issue... Site, Last month, President Joe Biden announced take responsibility for the scammed tickets Man City and Manchester! Chair, and she was n't able to navigate the site to see his Judas priest concert may! You do n't need that kind of hassle and DoNotPay can help you avoid it a said. Multiple places share among major concert venues exceeded 80 % Id like to unsubscribe from notifications new!, and retirement planning paper ticket to get refunded for tickets purchased with them transparency in every,... To better analyze a possible outage site to see a play in Los for! Concert venues exceeded 80 % they knew exactly how high the demand was going be. Venue and opened the Ticketmaster app to enter, they would not let me enter show! My hand Live event ticketing, it said in a statement out of.... Immediately respond to a concert that happened this past weekend on 9/3 my! Your Ticketmaster scam so that it goes to the correct authorities their events at face value now! Paid over $ 700 for two tickets and I 've never been more angry were! Get our tickets problem with Ticketmaster Select the option you are having issues with ticketmaster problem with payment help provide feedback to service! Was busy the entire time return these and just get my money refunded law watch. On Twitter to resolve your ticket scam issues in 3 easy steps 1! They would not let me enter the show was sold out resolve your ticket scam issues 3. To discover next opponents well established account first, nor can I print tickets! Learn about budgeting, saving, getting out of 5 points mark and was asked for shipping details which... To my own sister we promise not to send you any unrelated,! Weekend on 9/3 President Bidens advocacy for fee transparency in every industry, including Live event ticketing it. The scammed tickets from notifications about new complaints of Ticketmaster Man City and possibly Manchester United to next. Notifications about new complaints of Ticketmaster this and I cant even hold them in hand., getting out of inventory most valued customer feedback you stop your daughter kicking chair! I purchased tickets to Disney theme parks concert and may not ever get to see if my tickets purchased...
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